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  REPORTING ON REFUGEE ISSUES POSES CHALLENGES TO JOURNALISTS THE WORLD OVER.  

 

 - HOW TO PROVIDE REFUGEES WITH THEIR OWN VOICE?

 - HOW TO RESPECT THE DIGNITY OF SUBJECTS WHILE HIGHLIGHTING THEIR STRUGGLE?

 - HOW TO AVOID IRRESPONSIBLE OR HARMFUL JOURNALISM?  

 

THESE ARE ALL IMPORTANT QUESTIONS JOURNALISTS MUST ASK

THEMSELVES BEFORE GOING INTO THE FIELD AND COVERING THE STORIES OF PEOPLE LIVING IN EXILE.  

REFUGEE REPORTING

DCMF meets with director of UNESCO's Doha office and the organisation's representative in the Arab states of the Gulf and Yemen, Anna Paolini, to discuss the importance of refugee reporting, and the need to provide a voice to refugees.

 

UNESCO ON REFUGEE REPORTING

During her time in Amman, Paolini's office launched a radio project in Syria which trained refugee reporters and covered issues relevant to Syrians in exile.  

 REPORTING FROM THE FIELD 

 ZEINA KHODR - AL JAZEERA 

 

Zeina Khodr has been working as a correspondent for Al Jazeera English since 2006. She has worked in national and international news for over 15 years, and has won numerous awards for her coverage.

Khodr has covered refugee and internally displaced person (IDP) stories in numerous countries across the region including Pakistan, Afghanistan, Iraq, Libya, and more recently, Lebanon and Turkey where she covered Syrian refugees' stories.

 

  • Resources to use when reporting on refugee issues?

 

The basics: where did the people come from, what is happening in their area. It is not enough to ask them how they feel, what they need. These people are also eyewitnesses, they experienced events so it is important to know the background of the conflict as well as numbers of refugees.
 

  • Top tips when covering refugee issues?

 

Try not to be emotional but be human. You will see human suffering at a large scale, be prepared. Be sensitive to their suffering. Dress appropriately and don't wear any fancy clothes. Don't make false promises: many will ask you for help or ask you to talk to agencies to bring more supplies etc. Don't give them hope when you can't provide anything. 

 

  • Responsibilities of journalist's in refugee camps?

 

If people don't want to reveal their identity, don’t reveal it because you could endanger them. Don't make them look pitiful, they do have dignity so respect it.  

 

  • Your experience in the field?

 

You have a responsibility to tell their stories but at the same time you should respect them. I regret not spending more time getting to know someone but in the news business, you work under tight deadlines. Sometimes the longer you stay with someone, the more information you get and the stronger the story.

Getting people to talk is sometimes hard, they got sick of the media and they don't think the media can change their lives. You need to explain to them that sometimes we can help and other times we cannot.

 

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  • Can a story make a difference?

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[Khodr did a story about a 14-year-old Syrian girl living with her family as refugees in Lebanon who was promised to her landlord after her family could no longer afford to pay the rent].

The video says it all. After it went on air, we raised awareness, dozens of people wrote to me asking how they could help the girl. Finally, the UN in Lebanon stepped in and found the family a place to stay so the girl wouldn't have to marry. There are millions that need help, but one story about this girl helped her.

Like I said, only one girl but at least we did something.

 

 

 ALISON BETHEL MCKENZIE 

 EXECUTIVE DIRECTOR,  INTERNATIONAL PRESS INSTITUTE 

Alison Bethel McKenzie has over 25 years’ experience in journalism, as a reporter, bureau chief, senior editor and trainer before becoming executive director of the International Press Institute.

 Resources to use when reporting on refugee issues?

 

There is a journalists' handbook produced a few years ago by the National Union of Journalists called "Reporting on Refugees: Guidance by & for journalists" that is very impressive and that provide good, sound advice. The UNHCR also has lots of resources that could be helpful for journalists.

 

  • Top tips when covering refugee issues?

 

1. Do your homework and know the political situation that caused the people you are reporting on into refugee status

2. Remain objective and listen to both sides of the story

3. Follow the numbers and make them make sense to the readers in real terms

4. Don't forget that each situation has a human face - often many - behind it. Put a face to your story

5. Look beyond the obvious or what is handed to you in a press release.

 

  • Responsibility as a journalist in a refugee camp?

 

Well, of course, all journalists - no matter what beat or topic he or she is covering - should follow the journalistic code of ethics. Particularly noteworthy are these points, as outlined in the Society of Professional Journalists Code of Ethics: Tell the story of the diversity and magnitude of the human experience boldly, even when it is unpopular to do so.

-  Examine their own cultural values and avoid imposing those values on others.

- Avoid stereotyping by race, gender, age, religion, ethnicity, geography, sexual orientation, disability, physical appearance or social status.

- Support the open exchange of views, even views they find repugnant.

- Give voice to the voiceless; official and unofficial sources of information can be equally valid.

- Distinguish between advocacy and news reporting. Analysis and commentary should be labeled and not misrepresent fact or context.

I would argue that the use of language and certain words is also important. Journalists should be cautious in how they describe people, even when others are using a phrase that is clearly offensive or inciteful.

 

  • Your experience in the field?

 

I have personally had limited experience in covering refugees. As a newspaper editor for most of my career, I have however often assigned and edited stories about refugees and immigrants.

As a young reporter in Miami, Florida, U.S.A., I covered the Haitian refugees crisis, as it was commonly referred to in the media. What struck me most then was the amount of inaccurate information given to the public about the Haitians and the amount of racism and hostility they faced. I also thought that as part of telling a good story it was important to go to the place the refugees had fled to really get a sense of the situation on the ground there. I think that when reporters can do that, they get first-hand knowledge and are able to tell better stories.

 

As an adult, I dealt a good deal with the Liberian refugees in Ghana. I found it helpful to talk to a variety of people in the refugee camp because, despite popular opinion, they may have been from the same country, but they did not all think alike or share the same vision for the future of their people.

 

  • Can a story make a difference?

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I hope that the stories that I wrote or edited at least provided accurate information about the situation to the public - from both sides (government and refugee), and that people walked away with a better understanding of the people, the process and the plight.

 

 RESPONSIBLE REPORTING ON REFUGEES 

Reporting on issues related to refugees and migration carries a great deal of responsibility for journalists.  Avoiding the usual pitfalls and producing accurate, responsible coverage is not easy, but it is possible, and DCMF spoke to director of the Ethical Journalism Network, Aidan White about how best to cover these issues.

 AIDAN WHITE 

 DIRECTOR OF THE ETHICAL JOURNALISM NETWORK 

How important is reporting on refugee issues?

 

One of the really important issues is that refugee questions get caught up generally with migration questions in the media narrative.  The migration issue is controversial largely because it’s an issue which raises popular concerns and anxieties among home communities, not least because people worry about their jobs, their future, their economic conditions, their cultural interests and so on.  And these anxieties which are very often misplaced, are exploited by unscrupulous politicians and special interests groups which often create hostility between different communities, and you see that in many parts of the world. 

You see it in Europe at the moment where you see the rise of an extremist political minority in many countries whose sole purpose is to generate hatred between migrants and non-migrant communities and the home communities. So we have the gross racism, we see incitement to violence and we see sensationalism in media coverage which is very irresponsible.

In times of social tension and economic decline, the media have a real responsibility to keep the lid on passions and prejudice and bias that sometimes emerges between refugees and migrants and home communities.  So there is, it seems to me, in this particular period, an even greater responsibility on media to be ethical and to avoid sensationalism and to avoid stereotypes and to report responsibly. 

 

What pitfalls do journalists face covering these issues?

 

One is the problem facing the individual journalist trying to get to the story.  In order to report a refugee story responsibly, a journalist needs to do proper research, they need to take their time, they need to understand the context for a refugee problem, but actually these days journalists don’t have much time.  They are under tremendous pressure to get the story out quickly and that can do real damage to the story itself.  So very often, journalists are reporting on refugee issues without proper context, without proper informed background of the situation…and this works against good, informed journalism.  

There are exceptions (Here Aidan mentions a story he recently wrote about coverage of migrant issues in Italy).

This looks like an example of alternative journalism, when in fact this should be the mainstream. 

It shows how important it is for editors and journalists to take their time and to absolutely oppose the simplistic, politically biased narrative which so often works against telling the truth about what is happening in refugee issues. 

These pitfalls are the pressure on the job, the lack of time to do proper research, the undue influence of unscrupulous politicians and interest groups and the tendency towards sensationalism – all of them encourage individual journalists to adopt stereotypical approaches to covering a story in their writing.

 

How can journalists “get it right”?

 

Absolutely paramount in any coverage of refugee issues of refugee issues is to ensure that the minority voices are heard, and we can best do that by actually talking to people caught up in the centre of the very process.  Finding out what their story is, and giving it voice.

Then I think it is important for journalists to use sources of information and organisations which speak for refugees who have got expertise and avoid going to the usual suspects in their coverage.  The best way to do that is to go out and spend some time with the people in these communities.

The mainstream media in general offer very superficial and simplistic coverage of refugee issues.  They tend not to make a distinction between refugees, people who are displaced from, for example, the war in Syria, and people who are economic migrants – people travelling from one region of the world to another to improve their economic and social status.

That really needs to be made distinct.

Get good sources of information, talk to authentic voices and representative people who can give you the background to the story, and be very careful about reporting without question the outrageous statements which will quite often be made - just because someone says something outrageous does not make it news.

There are plenty of resources online – how to deal with discrimination, racism and how to cover these stories is very important, as well as how to deal with hate speech.  My organisation, the EJN has actually been putting together some information on how to deal with hate speech.

So any journalist who is seriously interested in this can find plenty of resources online to help them develop their skills and their capacity to deal with these problems.

 

Distorted coverage

 

Next year, my organisation is going to carry out a global survey on how media cover all aspects of migration.  We believe that how the media tell the story of migration is distorted in almost every part of the world; that migrants have become the victims not only of unscrupulous of politicians looking for scapegoats for the political ills of the country, but they have also  victims of become complacent and sensationalist media who unfortunately use prejudice and bias in order to generate sensationalism in their coverage.  

This may give them short term benefits in terms of circulation or clicks online, but which can do terrible damage.  We see this as very important and we will be following this up in the coming year, and we plan to organise an international conference in 2016 to really look at how media are covering migration and how it needs to be improved.

 

Journalists in exile

 

Journalists in exile themselves need to seek to make good contacts with the local journalistic community, to make sure that they become visible.  They can do this by teaming up with local journalists’ organisations and integrating themselves in the community of journalists and their activities.  Most journalists unions see the importance of diversity in journalism and will welcome them.  What they shouldn’t do is isolate themselves so they are not seen as part of the journalistic community.

For journalists in exile, I would strongly advise that they integrate themselves as much as possible, not only to give a voice to their community but also to contribute towards the quality and diversity of the national media community.

 

Diversity of coverage

 

Journalists need to not see the whole questions of migration as just one homogenous mass, but recognise that in the complexities of the modern world, that there are all sorts of reasons why people are moving.

You have to differentiate between different groups and where they come from, and media coverage needs to be diverse in its capacity to represent that.

These are really different communities with different fears and anxieties, and they need to be treated with respect. Therefore media coverage needs to reflect the whole diversity of the migrant community and give much more detailed background about the facts. 

 

Point of view journalism

 

It seems to be that the notion of objective journalism is in retreat.  I think the traditional liberal theories of journalism are being seriously questioned by the changes in the way people communicate, and the creation of a much more open journalistic landscape.  So we have much more point-of-view journalism rather than objective journalism, and I don’t think that is necessarily a problem as long as it does not lead to selective handling of the facts or deceptive handling of the truth.

I think the biggest challenge is the threat to political and commercial interests which are seeking not to support a legitimate point of view strategy or advocate a particular trend, but are seeking to deliberately distort journalism to form propaganda for one particular opinion or another – that is really dangerous.

I'm a paragraph. Click here to add your own text and edit me. I’m a great place for you to tell a story and let your users know a little more about you.

 HANNAH STORM 

 EXECUTIVE DIRECTOR, 

 INTERNATIONAL NEWS SAFETY INSTITUTE 

  • Resources to use?

 

The UNHCR website is a very good resource for such information. It contains plenty of image galleries, background , and brief facts. The UNHCR has a fantastic media team with a selection of people who know vast amounts  about refugees, so they are useful people to speak to. They have also been very good with campaigns that give context to the gravity of the situation and make it more easy to grasp for me one of the most powerful concepts is the idea that every time you blink a person somewhere becomes a refugee. And of course, there are many other resources and many aid agencies doing amazing work with refugees, so it is worth having a trawl through the internet and on Twitter.

 

 

  • Reporting tips?

 

 - As with all reporting do your preparation and research. Know the background to the story.

 - Don’t necessarily look at the obvious stories. There are countries we don’t assume suffer from big refugee crisis such as Myanmar, the Central African Republic or Thailand. The situation of refugees from those countries doesn’t get much coverage.

 - Understand you are talking about human beings, not just facts or statistics

 - Understand they may well be incredibly vulnerable people and be sensitive to that

 - Highlight positive and encouraging stories about refugees. These are people who are left in a dire situation and don’t want to continue their life in dire situation; many of them are doing fantastic proactive things to improve their lives and the lives of their families; I have seen some really encouraging stories about Syrian refugees who have set up schools, built up businesses, spearheading really interesting initiatives.

 - Find one person through whom you can tell the story of many more people.

 - Use the resources that are on the ground and talk to people who work for refugee organisations but without compromising their work.

 

  • Responsibilites of journalists covering refugee issues?

 

The general ethical guidelines should be those you follow whatever the subject of the story: transparency, accuracy, unbiased reporting and honesty. Be as transparent as possible on how you got the story. If you use a photo, give context to it so there’s no room for misinterpretation.

 

You should be aware that your presence might be attract large groups of people to you so learn how to balance this situation with your story and the audience. There’s also a chance people will see you as the messenger and say it’s your fault: you will need to balance the political context. You should also be prepared to respond if your reporting generates criticism, you might be accused of betrayal. Always remember the people you are reporting about are human beings, not commodities and they deserve respect. Do no harm.

 

In addition to safeguarding your own security, also think about the security of the people you are reporting about. These may be incredibly vulnerable people and in some situations they may not want to be reported about.  Many of them will have experienced trauma so you should keep ethical guidelines in mind when talking to survivors of trauma. The Dart Centre for Journalism and Trauma has some great tips on interviewing survivors of trauma.

 

Beware of preconceived notions. Looking at a refugee crisis, a UK-based journalist might assume that the UK is taking very high number of refugees in the country and reproduce this assumption in his or her reporting. In some British and American media, there’s a bit of a fear factor on this topic. Yet, when you look at data about those countries who are the biggest recipients of refugees worldwide, you realise that these countries are often not the wealthiest and may indeed need more support themselves.

 

There are other ways of  making the  link between the reporter, the refugee and the audience  who is consuming the news. Taking the example of the Mediterranean, one way of producing a compelling story would be to highlight that the Mediterranean is a place where people go on vacation and sail while, at the same time, it is also a place where people lose everything, boats capsize and lives are lost. A story about refugees in the Mediterranean is interesting from my perspective  because it is a place where people go to relax and enjoy themselves to escape their day to day jobs and work, a holiday destination, but it is also a place where they may well be sailing past or looking out on a sea where desperate people have lost everything.

Hannah Storm is the director of the International News Safety Institute. Since joining INSI in 2010, she has travelled to various countries where local journalists face daily threats to their safety where she has helped to train and to advise journalists on how to assess the risks they face stay safe while getting the story. Before joining INSI, she worked as both a freelancer and a staff journalist various organisations, with a specific focus on Latin America and Haiti.

 DESIREE BARTOSIAK 

 INDEPENDENT CONSULTANT IN INTERNATIONAL DEVELOPMENT AND HUMANITARIAN ASSISTANCE 

Resources to use?

 

Some of the resources that I would recommend would be the following:

 

Top tips for journalists assigned to cover refugee issues for the first time?

 

Know your subject matter –this means researching both issues on refugees in general and the particular situation you are investigating.  Find experts and do not rely on single sources for your information.  Refugees will be more willing to speak with journalists if they show an understanding and awareness of the issues they face as refugees.

Respect the dignity of a refugee – a person’s dignity should be placed before your story. 

Build your skill set for working with the effects of trauma - remember that people become refugees for a reason and have faced serious hardship, thus you want to be sensitive and not re-victimise them. Alternatively, as a refugee journalist you may hear about or witness disturbing situations yourself so make sure that you take care of your own mental health and talk to someone if you should need to.

 While your reporting can justly be used as public forum for criticism or compromise, you must still be aware of the potentially damaging and dangerous effects of coverage and groups leveraging the media for propaganda or their own interests. 

While you have a deadline to meet with your story, understand that refugees and agencies have greater priorities in serious terms of life and death at times.  This may mean you will have difficulty accessing official information on the situation or gaining access to interviewees.  As such, it is always good to be proactive and build relationships with these groups and agencies before a crisis occurs.

 

Journalists’ responsibilities?

 

Journalists should never place refugees at unnecessary risk.  Realise that your piece could have an impact on the individual’s situation and even potentially impact friends and family in their country of origin.

A journalist should always try to ensure that they are reporting correct facts and figures and steer clear of conjecture.  Use good journalistic skills by validating your facts and figures. 

Do not sensationalise – keep the news relevant, comprehensive and proportionate, and commit to avoidance of prejudice and discrimination and stereotyping. 

 

Your experience of working with refugees?

 

I am not a journalist myself but as a humanitarian working in the field, I have worked beside many in various situations.  I have a high respect for journalism dealing with refugees as it gives a voice to a vulnerable population and makes a wider audience aware of their plight.  Without news coverage on these issues, political will may not be mustered, resources for humanitarian agencies may not be mobilised and atrocities may go on being committed.     

The best journalists that I have dealt with have been those that were experienced in either the geographical area or specialised in refugee issues.  They made contacts with government, communities and non-governmental agencies before the crisis hit so they were trusted.  They also understood the high stress and dynamic aspect of a refugee crisis.

 

However, I also have encountered poor journalism in the field by ‘helicopter’ journalists that have not done their research and whose only regard is their story and deadline.  I have personally witnessed instances of journalists interviewing children without parents’ permission, taking photos after being asked not to and purposely sensationalising stories.  I also challenge journalists that report from ‘an ivory tower’, never engaging with the refugee communities to get the real story

 

Impact of refugee stories

 

I have personally seen the power of reporting and how it can villify or empower a community.  This is why it is crucial that journalists hold themselves to high professional standards. 

I have seen the personal empowerment and healing that can come from refugees telling their story.  Just knowing that someone wanted to know their story and listened to them heightened their sense of self-worth.  In the wider context, I have seen how political action has been forced to take place to help and protect refugees because of the reporting that has occurred.  We only need to look at the ongoing crisis of the Syrian refugees to understand the pivotal role that journalism is playing.

As for negative impacts, I think we can see this clearly through the negative coverage of refugees in some parts of Europe that has resulted in public hostility and, in some cases, violence.  Additionally, I have seen resources cut from entire communities of refugees due to coverage regarding corruption within select entities.  

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